Industry

Technology & SaaS

Drive adoption, reduce churn, and provide instant technical support with automated communication flows designed for the modern software landscape.

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Why Inboxi Works for Technology & SaaS

In the fast-paced world of SaaS, user momentum is the difference between a trial conversion and a lost lead. Inboxi works by meeting your users where they are most active, delivering critical onboarding steps and feature updates directly to their preferred messaging apps. By automating technical support and billing reminders, you ensure a frictionless user experience that allows your engineering and success teams to focus on product innovation. Inboxi helps you turn a complex software product into a guided, high-touch journey that fosters long-term user loyalty.

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Guided Onboarding

Implement onboarding message sequences to help new users find value in your platform immediately.

Real-Time Product News

Ensure your community never misses a release with instant feature update announcements.

Instant Problem Solving

Provide 24/7 customer support and FAQ handling to resolve user friction points without manual intervention.

User Education

Boost feature adoption by sharing timely product usage tips and tutorials.

Revenue Protection

Reduce involuntary churn by automating billing and subscription reminders.

Active Retention

Re-engage dormant accounts with automated user engagement campaigns.

Rapid Resolution

Streamline complex issues with technical support automation that routes queries to the right experts.

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Key Features Used

  • Intelligent Onboarding Chatbots

    Deploy automated flows that guide new sign-ups through their first steps, ensuring they reach the "Aha!" moment faster.

  • AI Support for Technical Queries

    Use advanced AI agents to provide immediate, accurate answers to complex technical questions or troubleshooting steps.

  • Automated Webhook Integrations

    Sync your messaging directly with your product events, triggering real-time alerts or messages based on specific user actions within your app.

  • Scheduled Update Campaigns

    Keep your users informed and engaged by scheduling automated broadcasts for new feature releases and platform improvements.

  • Precision User Segmentation

    Categorize your audience into trial users and paid subscribers to ensure your messaging—from conversion nudges to renewal reminders—is always relevant.

Business Benefits

  • Reduced No-Show Rates

    Minimize empty slots by using automated appointment confirmations that keep your schedule full and predictable.

  • Increased Average Order Value

    Drive higher sales by showcasing your full product range through an integrated catalog and sending targeted, personalized promotions.

  • Enhanced Brand Authority

    Build deep trust and expertise by providing instant, AI-powered beauty advice and sharing helpful tutorials directly with your customers.

  • Higher Client Retention

    Foster long-term loyalty by automating rewards notifications and collecting feedback to ensure every client feels heard and pampered.

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Every Tool You Need in One Unified Platform

Every Tool You Need in One Unified Platform

This speaks to the convenience and breadth of your offering.

This speaks to the convenience and breadth of your offering.

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Unified Multi-Channel Inbox

Centralized conversation management across all messaging channels.

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WhatsApp Business Catalog

Product catalog management and integration with WhatsApp Business Platform.

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Campaigns & Broadcasts

Campaigns & Broadcasts

Multi-channel campaign management with advanced targeting and scheduling.

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AI-Powered Support Agent

Channel-agnostic AI assistant with knowledge base integration.

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Visual Chatbot Builder

No-code flow builder for creating automated conversation flows.

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Contacts CRM

Unified contact management with cross-channel profile matching.

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Unified Multi-Channel Inbox

Centralized conversation management across all messaging channels.

Dashboard
Campaigns & Broadcasts

Multi-channel campaign management with advanced targeting and scheduling.

Dashboard

Visual Chatbot Builder

No-code flow builder for creating automated conversation flows.

Dashboard

WhatsApp Business Catalog

Product catalog management and integration with WhatsApp Business Platform.

Dashboard
AI-Powered Support Agent

Channel-agnostic AI assistant with knowledge base integration.

Dashboard

Contacts CRM

Unified contact management with cross-channel profile matching.

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