Industry
Beauty & Personal Care
Why Inboxi Works for Beauty & Personal Care
In the beauty industry, the relationship with the customer is deeply personal. Inboxi works by allowing brands to maintain that personal touch at scale, moving beyond generic emails to direct, one-on-one messaging. By automating appointment confirmations and providing instant support for product inquiries, you ensure your clients feel pampered and valued even before they step into your store or salon. Inboxi helps you stay top-of-mind by delivering beauty tips, tutorials, and loyalty rewards that feel like a conversation with a trusted friend.
Seamless Bookings
Automate appointment confirmations to reduce no-shows and keep your schedule organized.
Targeted Growth
Launch product promotion campaigns tailored to individual customer preferences and purchase history.
Expert Guidance
Provide immediate customer support for product inquiries, helping shoppers choose the right shades or routines.
Rewarding Loyalty
Drive repeat business with automated loyalty program notifications and exclusive member rewards.
Value-Added Content
Share beauty tips and tutorials to establish your brand as an authority and keep customers engaged between purchases.
Incentivized Sales
Deliver special offers and discounts directly to mobile devices for higher conversion rates.
Continuous Improvement
Streamline customer feedback collection to understand client needs and improve your service offerings.
Key Features Used
WhatsApp Business Catalog (Products)
Allow customers to browse and shop your latest skincare, makeup, or hair care collections directly within the messaging app.
Strategic Campaign Broadcasts
Send eye-catching promotions for new product launches or seasonal sales to your entire audience with just a few clicks.
Appointment Booking Chatbots
Enable clients to check availability and book their next salon or spa session 24/7 without needing a phone call.
AI Support Agent for Product Questions
Provide instant, expert-level answers to questions about ingredients, shade matching, or application techniques.
Advanced Contact Segmentation
Group your audience into existing clients and new prospects to ensure every tip, tutorial, and offer is perfectly relevant to their journey.
Business Benefits
Reduced No-Show Rates
Minimize empty slots by using automated appointment confirmations that keep your schedule full and predictable.
Increased Average Order Value
Drive higher sales by showcasing your full product range through an integrated catalog and sending targeted, personalized promotions.
Enhanced Brand Authority
Build deep trust and expertise by providing instant, AI-powered beauty advice and sharing helpful tutorials directly with your customers.
Higher Client Retention
Foster long-term loyalty by automating rewards notifications and collecting feedback to ensure every client feels heard and pampered.
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