Industry
Food & Beverage
Why Inboxi Works for Food & Beverage
In the competitive F&B landscape, speed and convenience are the ultimate ingredients for success. Inboxi works for restaurants and food services by automating the entire customer journey—from the moment they browse your menu to the second their meal arrives. By utilizing real-time messaging, you can reduce order friction, capture instant feedback, and keep customers coming back with personalized rewards and promotions delivered where they are most likely to see them.
Real-Time Order Management
Send instant order confirmations and delivery updates to keep customers informed of their meal's progress.
Digital Menu Access
Drive sales by sharing menus and promotions directly through chat, allowing for easy browsing and selection.
Seamless Table Booking
Reduce administrative work by providing automated reservation confirmations.
Immediate Quality Control
Improve your service standards by implementing automated customer feedback collection after a meal or delivery.
Loyalty & Retention
Keep your brand top-of-mind with automated loyalty program notifications and updates on earned rewards.
Targeted Sales Growth
Boost off-peak hours by sending special offers and discounts to your segmented customer base.
Reliable Order Support
Resolve issues quickly with dedicated customer support for orders, ensuring a positive final impression.
Key Features Used
WhatsApp Business Catalog
Showcase your full menu directly within the app, allowing customers to browse and select dishes effortlessly.
Intelligent Ordering Chatbots
Implement automated flows designed specifically to take orders and process them instantly without manual entry.
Proactive Promotional Broadcasts
Launch campaign broadcasts to instantly share new seasonal dishes or limited-time promotions with your entire customer base.
AI Dining Support Agent
Deploy an AI assistant to handle frequent menu questions and provide instant information on ingredients or allergens.
Scheduled Happy Hour Campaigns
Automatically trigger reminders and special offers during specific times of the day to drive traffic during slower hours.
Business Benefits
Increase Order Frequency
Drive repeat business by sending personalized promotions and menus directly to customers' favorite messaging apps.
Reduce Order Friction
Simplify the dining experience with automated ordering and table reservations, making it easier for customers to engage with your brand.
Improve Service Quality
Gather instant insights and address concerns quickly through automated feedback collection after every meal.
Scale Support Efficiently
Handle high volumes of inquiries regarding menus, hours, and order status without increasing staffing costs.
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